Introduction
Greenlight Design Group LP ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and mailing address when you fill out our contact form or request an estimate.
- Project Information: Details about your hardscaping or landscaping project, property information, and service preferences.
- Communication Records: Records of our communications with you, including emails, phone calls, and text messages.
- Website Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide estimates
- Schedule and conduct appointments
- Deliver the services you request
- Send appointment reminders and service updates
- Improve our website and services
- Communicate with you about our services (with your consent)
SMS/Text Messaging
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
When you opt in to receive text messages from us, you may receive:
- Appointment reminders and confirmations
- Service updates and notifications
- Estimate follow-ups
- Marketing messages (only if you specifically consent)
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for assistance.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted subcontractors who assist us in delivering our services, subject to confidentiality agreements.
- Legal Requirements: When required by law or to protect our rights and safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Withdraw consent for SMS messaging at any time
Cookies
Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, but this may limit some website functionality.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Greenlight Design Group LP
1275 Grass Lake Rd
Fox Lake, IL 60020
Phone: (847) 530-8047
Email: [email protected]